DIY Support

You will have direct access to one of Encounters professional wedding consultants via email, phone and fax. Our consultants will be available to problem solve, answer questions and offer support based on your specific wedding needs.

Encounters consultative services include wedding planning advice and guidance related to:

Basically our time. Encounters DIY support offers advice and guidance while you perform your own legwork.

Encounters DIY Support services do not include:

• Creating and providing budget and timeline schedules.
• Researching products and services.
• Scheduling and attending vendor meetings.
• Reserving selected vendors and negotiating their fees.
• Modifying and correcting service contracts and proposals
• Coordinating the services of selected vendors.
• Updating and confirming wedding itinerary with vendors.
• Providing of design logistics to include seating chart, floor plans and activities flow.
• Coordinating your rehearsal and ceremony.
• Attending to on-site reception management.

Easy! First sign up with Encounters DIY Support using Visa, MasterCard, American Express, Discover or eCheck. Update us on the current status of your wedding plans using Encounters consultation form. Contact Encounters via phone or email to discuss your wedding planning needs.

Emails may be sent anytime. Phone calls are generally accepted between 10am-7pm EST. However we are very flexible and will happily schedule an appointed phone conversation outside these times. If you do not receive an immediate response, we will make every attempt to respond to your phone call or email within a 24 hour period.

Is there a limit on the amount of emails or phone calls?

Our typical DIY client sends about 50 emails and averages 3 hours of phone conversation (not including initial consultation). We’ll use this as our guide, but we are very flexible.

Absolutely! We customize our service to fit your wedding planning needs. Please contact Encounters to check our availability and discuss how we can further assist you.

Although we would be happy to assist you, unfortunately we cannot guarantee availability of our services on your wedding day. There is a possibility that all of our coordination services have been fully reserved. If you wish to have Encounters coordinate your wedding, please contact us and check availability before signing up with Encounters DIY support.